Careers with SERVPRO of Rialto/Bloomington

Primary Role: Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs and customer satisfaction activities. Perform basic accounting duties relating to accounts receivable, accounts payable, payroll, and banking. Perform general office duties such as drafting correspondence, filing and creating reports.

Results Expected: All administrative work is processed and documented accurately and timely. Customers, COIs (Center of Influence), Production Team, Marketing Reps/ Estimators and the Office Manager/Owner are communicated to in a timely and accurate manner. Customer satisfaction is maintained at a high level. Processing of accounts payable and receivables are current. All files and reports are maintained and provided as required. All administrative tasks are completed as assigned.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.

Primary Role: Manage and complete jobs according to SERVPRO procedures per work order. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Resolve problems quickly as they arise. Monitor all assigned jobs to ensure that customer needs are met. Perform sales and marketing activities including add-on sales and security checks. Communicate and establish relationships with commercial, insurance and residential customers. Clean and maintain vehicles, equipment, warehouse and office areas.

Results Expected: Production processes are performed according to SERVPRO production guidelines. Job documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Add-on sales are made to customers. Communications to Owner/Project Manager and customer are timely. Jobs are completed either meeting or exceeding customer expectations. Vehicles, equipment, and facilities remain clean and orderly.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.

Primary Role: Manage production, office, and marketing functions and all job processes according to SERVPRO procedures. Assign and coordinate duties of all staff. Manage production, office, and marketing staff. Set up and establish job flow, coordinate job requirements, and ensure that job files are complete. Resolve problems quickly as they arise. Perform sales and marketing activities. Ensure that customer needs are met on all jobs. Communicate and establish rapport with commercial, insurance and residential customers. Create a long-term vision for the company by creating long and short-term goals.  Build management team and successfully train them to be self sufficient.

Results Expected: All staff is effectively managed to maximize sales, office, and production efficiency. All job processes are performed according to guidelines. Paperwork is completed in a timely and accurate manner. Established sales and production goals are met or exceeded. Costs are maintained at established rates. Both internal and external communications are timely and effective. Customer relations are maintained and improved. Jobs are completed either meeting or exceeding customer expectations.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.

Primary Role: Manage production operations, ensuring jobs are completed according to SERVPRO® production processes and procedures. Manage all aspects of Franchise production. Keep Owner or General Manager updated on production. Manage and improve customer satisfaction including the resolution of customer complaints.

Results Expected: Production processes are performed according to guidelines. Documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Both internal and external communications are timely and effective. Jobs are completed eithermeeting or exceeding customer expectations. Production division annual initiatives are completed effectively.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.